Privacy Policy
Ephesians 3:20 Shopping Arena is a real-estate investment property owned, promoted, and operated by Ronnaboa Investments.
At Ronnoaboa Investments, we are committed to protecting the privacy and security of our website visitors and customers.
This Privacy Policy outlines the types of personal and non-personal information we receive and collect when you visit this website, how we use it, and the measures we take to safeguard your data.
1. Information We Collect
We may collect various types of information from and about users of our website, including:
- Personal Information: This is information that can be used to identify you directly or indirectly. This may include:
- Name
- Email address
- Phone number
- Mailing address
- Payment information (e.g., credit card details, but typically processed by third-party payment processors)
- Any other information you voluntarily provide to us through forms, surveys, or communications.
- Non-Personal Information (Usage Data): This is information that does not directly identify you but relates to your activity on our website. This may include:
- IP address
- Browser type and version
- Operating system
- Referring URLs
- Pages viewed and the time spent on those pages
- Date and time of access
- Clickstream data
- Device information (e.g., device type, unique device identifiers)
- Geolocation data (if you enable it)
2. How We Collect Information
We collect information in several ways:
- Directly from You: When you:
- Fill out contact forms or inquiry forms
- Register for an account or newsletter
- Make a purchase
- Participate in surveys or contests
- Communicate with us via email, chat, or phone
- Automatically through Technology: As you navigate and interact with our website, we may use automatic data collection technologies, including:
- Cookies: Small text files stored on your device that help us improve your experience and analyze website usage.
- Web Beacons (or pixels): Small graphic images on web pages or in emails that help us track user activity and email engagement.
- Log Files: Server logs that record information about your visit, such as IP address, browser type, and pages visited.
- From Third Parties: We may receive information from third-party services that integrate with our website, such as social media platforms or advertising partners, to the extent permitted by their privacy policies and your settings.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide and Improve Our Services:
- To present our website and its content to you.
- To fulfill your requests for products or services.
- To process transactions and send related information, including purchase confirmations and invoices.
- To provide customer support and respond to your inquiries.
- To personalize your experience on our website.
- To develop new products, services, features, and functionality.
- For Marketing and Communication:
- To send you promotional materials, newsletters, and other communications that may be of interest to you (you can opt-out at any time).
- To deliver targeted advertising based on your interests and online activity.
- To notify you about changes to our website, products, or services.
- For Analytics and Research:
- To analyze website usage and trends.
- To monitor and analyze the effectiveness of our marketing campaigns.
- To conduct research and analysis to improve our business operations.
- For Security and Compliance:
- To detect, prevent, and address technical issues, fraud, or other illegal activities.
- To protect the security and integrity of our website and systems.
- To comply with applicable laws, regulations, legal processes, and governmental requests.
- To enforce our terms and conditions.
4. Disclosure of Your Information
We may disclose aggregated or de-identified information about our users without restriction. We may also disclose personal information that we collect or you provide:
- To Our Affiliates: To our subsidiaries and affiliated companies.
- To Service Providers: To third-party vendors, consultants, and other service providers who perform services on our behalf (e.g., payment processing, hosting, analytics, marketing, customer support). These service providers are contractually obligated to keep your personal information confidential and use it only for the purposes for which we disclose it to them.
- For Legal Reasons:
- To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
- To enforce or apply our terms of use and other agreements, including for billing and collection purposes.
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Ronnaboa Investments (dba Ephesians Shopping Arena), our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
- In Connection with a Business Transfer: In the event of a merger, acquisition, restructuring, bankruptcy, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
- With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.
5. Data Security
We have implemented reasonable physical, technical, and administrative measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. These measures include:
- Using Secure Socket Layer (SSL) technology for data encryption during transmission.
- Regularly updating our security protocols and software.
- Restricting access to personal information to authorized personnel only.
- Implementing data backup and recovery procedures.
However, please be aware that the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the absolute security of your personal information transmitted to our website. Any transmission of personal information is at your own risk.
6. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., for legal, accounting, or reporting requirements).
7. Your Rights
Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information. These may include the right to:
- Access: Request access to the personal information we hold about you.
- Rectification/Correction: Request that we correct any inaccurate or incomplete personal information.
- Erasure/Deletion: Request the deletion of your personal information in certain circumstances.
- Restriction of Processing: Request that we restrict the processing of your personal information in certain circumstances.
- Data Portability: Receive your personal information in a structured, commonly used, and machine-readable format and transmit it to another controller.
- Object to Processing: Object to the processing of your personal information in certain circumstances (e.g., for direct marketing).
- Withdraw Consent: Withdraw your consent at any time where we rely on consent to process your personal information.
To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request in accordance with applicable law.
8. Third-Party Links
Our website may contain links to third-party websites, applications, and services that are not operated by us. This Privacy Policy does not apply to the practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children’s Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children without parental consent. If we learn that we have collected personal information from a child without verifiable parental consent, we will take steps to delete that information as quickly as possible.
10. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page and update the “Effective Date” at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the website after the revised Privacy Policy has become effective indicates that you have read, understood, and agreed to the current version of the Privacy Policy.
11. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Location & Operations Office
Ephesians 3:20 Shopping Arena
Ankpa Kooko Abbey St,
Madina Zongo Junction
(Near LaNMMA/Council Office)
Accra, Ghana
Phone: 050 481 5076
Corporate Office
Ronnaboa Investments
Philippians 4:20 Electronics Hub
Memuna Road, Madina
Accra, Ghana
Email: [email protected]
Phone: 024 403 0671
